Returns

We insist that you love everything you buy from us. If you're unhappy for any reason, let us know and we'll do everything in our power to make things right again. 

Orders from idaho-jones.com

We accept returns up to 30 calendar days from the date of delivery of your order.

  • All items must be returned new, unused and in original packaging
  • Please make sure you obtain proof of postage for your return package
  • Items you would like to return should be sent back to us within 30 days of your order date
  • Once received by our warehouse, returned items are processed within 10 working days
  • Bags that have clearly been used are not eligible for refund or exchange.

If you'd like to return a product, please email our Customer Care team at hello@idaho-jones.com.

Please make sure to include your order number and the reason for your return.

We will send you a return label and recommend that you send your item back to us via USPS. Please note that you are responsible for the return shipping cost of the item.

Orders from amazon.com

Items purchased on Amazon.com or received through Amazon Gift Registry are subject to Amazon’s return policy. Please contact Amazon Customer Service directly: https://www.amazon.com/gp/help/customer/contact-us